We know that your pet’s portrait is entirely personal to you, thus we want to ensure that the artwork we’ve created for you will bring a smile to your face whenever you see it.

At Lulu Pet Portrait, we believe in 110% customer satisfaction.

Here’s how it works:

1) Once you place the order, our highly creative designers start the illustration work immediately and create a mockup for your pet's portrait.

2) We will email you the mockup-up for your approval, a day after you place an order.

3) The mockup will help you decide if you wish to request any changes or revisions. You can request revisions within 24 hours upon receiving the mockup email.

4.) We offer our clients 100% No-Risk Money-Back Guarantee, if by all means (even after several revisions) you are not happy with the outcome, we will provide you with a full refund with no questions asked!

We provide a 100% refund if you are not Pawsitively happy with our work.